The DakotaRoselyn Collection can provide exceptional service for you.


Ordering process 
 
When wanting to place an order please use the "Place Order Here" icon or you can email us at "TheDRCollection@icloud.com" with product name, lace size, & hair/bundle length, or haircare item and candle scent of the product wishing to be purchased. We will then send out an invoice via email & after invoice has been paid, we will arrange shipment for you as soon as possible. Receipt & package confirmation number will be sent out as followed. 

 
Type of payment method accepted. 

Apple Pay
PayPal
Cash App
Venmo 
Zelle 
 

After-sale service 

Honest product representation. If you have any problems about the hair, please contact us. Timely and effective response--- We will try our best to help you solve your problems. Professional after-sale service--- Perfect return and exchange service as well as refund system, providing the best after-sale guarantee for you.


Shipping Policy 

Usually, your order will be processed within 24 hoursShipping usually takes place between 10-13 business days. In some cases, delivery may take longer than stated due to security and customs clearance. There will also be a shipping fee that will be added to your hair purchase. 


Tracking your order

If there are any problems with the delivery status, please contact us by email (TheDRCollection@icloud.com). We will get back to you within 24 hours.